IT Managed Services

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End user support
  • Service desk
  • Desktop support
  • Remote support
  • Antivirus software
  • Software deployment
  • Ransomware protection
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Datacenter
  • On-prem physical hardware
  • Virtual environment
  • Active directory
  • Windows/Linux servers
  • Storage
  • Backup and BCDR
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Networking
  • Network design/support
  • Routers and switches
  • IP telephony
  • Wireless
  • Load balancing
  • Security and protection
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Security
  • Firewall
  • Malware
  • Developed policies
  • Client assessment
  • VPN
  • Spam protection

Who we Are

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20+ years of IT experience

Experience in integrating and managing environments of any size, from very basic to complex. Deep technical expertise in Cloud, Compute, Storage, Networking and Security domains. Years of experience in delivering and managing solutions using industry leading manufacturers and providers such as HP, EMC, Dell, Microsoft, Linux, VMware, Cisco, Watchguard and many others. Strong process knowledge in IT service delivery with management ability. Experience in managing and ensuring incident response. Development and implementation of IT standards and best practices.

 

We are ready to help you

Whether you are a small or a rapidly growing company, your demand for an efficient IT environment will continuously grow. We’ll take the hassle out of managing your IT infrastructure. We’re experts at keeping your IT running smoothly while leveraging technology to maintain your workflow and keep your team productive.

50+

Customers

24/7

Support

8760

Uptime hrs/year

Professional Services

We service professional businesses, small and big. Every customer gets a personal approach, we don't practice "one size fits all" mentality. We practice

  • Review of the existing IT infrastructure
  • Design solutions from scratch and/or improving existing setup
  • Assist with budget and ROI analysis
  • Develop and implementation of improvements and changes based on thorough analysis
  • Cloud migrations
  • Office 365 migrations and support
  • Security standards reviews and best practices implementation
  • BCDR and cloud backups. Right solution for each client, scalable and affordable
  • SLA reviews and negotiations

Systems monitoring

We can provide constant systems monitoring to ensure maximum productivity and plan preventative maintenance. This includes but not limited to

  • Remote management and monitoring (RMM) tools deployment
  • Fault and performance monitoring, asset management, patch management and vulnerability scanning
  • 24/7 monitoring alerts (with client side reporting if requested)
  • Advisory role based on collected data
  • Daily / weekly environment checkups

Support

We provide on-site and remote support

  • 24/7 support coverage (weekends and holidays included if requested)
  • Single pane of glass
  • Weekly/Monthly customer reports
  • Level 1/2/3 support, point of contact for level 4 vendor support
  • Ticketing system
  • Email / phone support
  • Team collaboration and reviews
  • Employees training